Remote Support

A-Byte Computer Solutions employs a variety of remote support tools that enable us to remotely provide support to you, or your business. With your permission, we are able to remotely access your computer enabling us to not only see your screen, but take control of your mouse and keyboard to either solve the issue for you, or guide you to solving the issue for yourself. This would only take place with your involvement ensuring the security of your machine.

When Can I Receive My Remote Support Session?

Remote connections can be provided immediately, even if you are not an existing customer. All that is required is for you to call us and arrange an appropriate time to carry out the work and make the appropriate payment. Before calling our remote support team based in Bishop Auckland, we recommend you click the Teamviewer logo below and follow the installation instructions.

 

We are able to provide support for the following operating systems:

Windows

Apple Mac

Linux